Client Support
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UNON Client Service Strategy: Excellence and Client Satisfaction
At UNON, we’re committed to serving you better, aligning with our global mission for reform and efficiency. Our client-centric approach:
- Enhanced Communication: Strengthening collaboration to meet diverse needs.
- Improved Accessibility: Improving efficiency and usability.
- Multi-channel Support: Catering to different client preferences.
- Timely Delivery: Meeting performance indicators.
- Quality Excellence: Adhering to international standards.
Client Relations Contacts
To foster effective communication a network of client relations focal points and DAS Client Relations Team are there for you. See below the relevant contacts. Should there be no response from your assigned service line contacts nor Client Relations contacts, you can escalate to unon-das-clientsupport@un.org
Service Line Contact Focal Points:
HUMAN RESOURCE SERVICES
Staff
Pay and Benefits:
Jane Gachare (jane.gachare-kariuki@un.org)
Young Kwon (young.kwon@un.org)
Diogenes Nunes Correia (diogenes.nunescorreia@un.org)
(Resident Coordinator System)
Talent Development
Unit:
Anouk Paauwe (paauwe@un.org)
Irene Muchai (irene.muchai@un.org)
Talent Acquisition
Unit:
Feezah Kyambadde (kyambadde@un.org)
Talla Mar (mor.mar@un.org)
Joint Medical
Services:
James Mbai (james.mbai@un.org)
Evelyn Katembo (evelyne.katembo@un.org)
BUDGET & FINANCE SERVICES
Client Relationship
Management:
Rael Odhiambo (odhiambor@un.org)
Juliet Ocholla (juliet.ogonji@un.org)
Resident Coordinator
System:
Ann Mareka (mareka@un.org)
Maureen Kibicho (maureen.kibicho@un.org)
UNON SENIOR MANAGEMENT
Senior Coordination Officer:
Kamran Baig (kamran.baig@un.org)
Cheif, Human Resource Services:
Aitor Maguna (aitor.maguna@un.org)
Chief, Budget & Finance
Vanda Andromeda (vanda.andromeda@un.org)
Chief, Central Support Services
Stephen Stannah (stephen.stannah@un.org)
Chief, ICTS
Jayni Thankachen (jayni.thankachen@un.org)
Chief, Procurement
Biruk Kibret (biruk.kibret@un.org)
PROCUREMENT
Fatumah Mutaasa (fatumah.mutaasa@un.org)
Md. Zahedul Islam (islam35@un.org)
Isaac Leon Odongo (odongol@un.org)
CENTRAL SUPPORT SERVICES
Facilities Management
Services:
Talia Owen-Frigyik (talia.owen-frigyik@un.org)
Paola De Mauro (demauro@un.org)
Travel Services:
Aliya Iskakova (aliya.iskakova@un.org)
Susan Deche (deche@un.org)
Host Country
Services:
Samuel Olago (olago@un.org)
Monica Morara (monica.morara@un.org)
Property Management
Services:
Vesna Vurdelja (vesna.vurdelja@un.org)
Michael Ng'ethe (michael.ngethe@un.org)
Akinyi Josiah (josiah1@un.org)
Samuel Nguhiu (samuel.nguhiu@un.org)
INFORMATION COMMUNICATIONS & TECH SERVICES
Charles Ndiani (charles.ndiani@un.org)
Evelyn Hinga (evelyn.hinga@un.org)
UNON CLIENT RELATIONSHIP MANAGEMENT
Generic UNON DAS Client Support Email:
(unon-das-clientsupport@un.org)
Katarzyna Loj-Moons(katarzyna.loj-moons@un.org)
Lynne Karago (lynne.karago@un.org)
Godfrey Kiragu (godfrey.kiragu@un.org)
Brenda Nyaga (brenda.nyaga@un.org)
DIRECTOR, UNON DAS
(unon-ddas@un.org)